Sales & Customer Service: 314-620-8643 or info@spinballsports.com

Customer Feedback

Our email:

I was skeptical about buying a pitching machine that I had never heard of. I did a lot of research on Spinball, to include a personal phone call, before I decided to take a chance and I am very happy with my purchase. The pitching machine is everything and more than the testimonials I read on the website. But, the most amazing part of this purchase is; I received the best customer support I have EVER experienced. My Spinball Combo was slightly damaged during shipping. I was hesitant to call because the machine worked fine and I didn’t want to explain the problem with 10 different people. I was shocked when, without any hesitation, the first person I spoke to (Steve) apologized, thanked me for calling and informed me that another machine would be shipped by the end of the day. A half hour later, Dennis called me to apologize again and to let me know that I can use the damaged machine until my replacement arrived. Dennis gave me his personal cell phone number and arranged for the damaged machine to be picked up at my work. The replacement machine arrived two days later as promised. It’s a huge surprise to be able to talk to a real person these days, much less a real person that is empowered to solve your problem within minutes.
David Castillo, Eagle Minors Softball Coach
Belen, NM
 

I feel as though I put a lot of time and effort into selecting the right machine for our backyard use. Having coached and been around other products, there’s no doubt I selected the best pitching machine out there. I have the combo and the kids love it. You deliver exactly what you promise.
Tom Weaver
Reading, PA
 

The Spinball Combo unit is a must for anyone who is serious about 2 wheel pitching machines for baseball and softball. I have a daughter and son that play on AAU travel teams and I needed a machine they both could use. Accurate and light weight, the unit converts in less than 5 minutes! I have used it indoors in my batting cage and outdoors on the fields as well. I am so glad I did some research before I made my purchase. I am convinced I have a top quality machine for hundreds of dollars less than similar models, not to mention a lot easier to handle. Tech support on the internet has been outstanding! My questions prior to purchasing and about a performance adjustment were answered within minutes! And if you want results - after 2 weeks of hitting curve balls with the SPINBALL, my son's 13U AAU baseball team scored 56 runs in 5 games and won their last tournament! Thank you! Thank you! Thank you!

Flip Benack, 13U Steel City Wildcats

Pittsburgh, PA
 

I received the machine all is well. I first want to take the time to thank you for such excellent customer service. When I emailed you I got an answer within a half hour!! Wow. And you were so easy to work with. It was a pleasure. I know a few other coaches looking for pitching machines. I will show and demonstrate the Spinball Wizard for them at their practice. My son and I are having a great time with it. Especially trying to teach how to hit curveballs. THANKS AGAIN.
Bill Meaney

Toms River, NJ
 

Hey guys, I received my machine a couple of weeks, and it's awesome. My three sons just absolutely love the hitting practice, and I can't wait for the ground to dry-up and do some fielding drills. We are really enjoying it! I fretted some 3-months over winter on which machine to purchase, and I'm really satisfied with the Spinball. Thanks again for the great quality machine and still affordable.

Coach Jeff Youker

Liverpool, NY

I received the pitching machine today and it works wonderfully. I would just like to thank you again for hanging with me while I got the funding for the machine. I will tell anybody and everybody about your company. Thank you.
Luke Schrepfer

Parkton, NC

I received it and got it going Wed evening. I just love it.  I put my Wilson Air Two in the storage room and hope to never use it again.

Ron Green
Extra Innings (batting cage)

Brooklyn Park, MN

We received our machine today. How exciting! I just came back from the diamond with my boys. They love it! It worked great. It's so quiet. We had to use it today because we are getting a snow storm tomorrow.  Spring can't come soon enough. Thanks for the great service.

Rick Thiel

Sun Prairie, WI

Thank you so much. We love the machine and have told all our baseball teammates about it.

Benjamin Peace

Concord, NC

We have 100% positive feedback on eBay. Some examples:

    "great machine, great price, just what my league needs to improve our kids" - 1969camaro98

    "Excellent service & highest quality pitching machine, second to none!" - kristajeancarter

    "REAL NICE- IT IS A REAL PROFESSIONAL PITCHING MACHINE- GREAT" - mollycocolady

    "machine is very nice. works great too. just as good as a jugs." - steve1166

And from Google Checkout (4.8 / 5.0 stars):

What a great company. I got my pitching machine fast and it is much more than I thought it would be! Thanks guys!!!!

Michael Anderson

Tolar, TX

Very prompt shipment. Well packaged. Good product. Hard to top this transaction!

Kenn Flemmons

Little Rock, AR

It was very professional. Great Product. I will buy from them again. Check the price, the JUGS unit double.

Timothy W Norton

Chaptico, MD

This was my first buy over E-Bay and all went well. The product was shipped in a VERY timely manner. We have been using the pitching machine every weekend since we bought it. If your looking for a pitching machine I would recommend the Spinball.

Kenny Kyle

Hampton, VA