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Sales & Customer Service: 314-620-8643 or info@spinballsports.com |
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Spinball Wizard FAQ (Frequently Asked Questions) I've never heard of Spinball. How do I know your products are any good? Well, we're relatively new, so most people haven't heard of us. Just compare our design features. Our motors are custom made by the same company that makes them for Atec. Our wheel tread is thicker than Atec's, and our wheel materials are more durable than Bata's. We have 100% positive feedback on Ebay and a 4.8/5.0 rating on Google Checkout.
What kind of balls can it throw? The Spinball Wizard can throw real leather baseballs and softballs as well as the plastic dimpled balls specifically designed for pitching machines. You can also use our machines with cricket, lacrosse, or tennis balls. Dimpled balls will last longer and be more accurate than laced leather ones. Softer balls are easier on the motors and wheels and also more accurate because they grip the wheels better. We recommend these.
How do you set up the machine to throw the various pitches? We include a laminated color chart with each machine for guidance. An explanation of the theory and a pdf version of the chart can be found here. After some practice, most people don't need the chart and can set up custom pitches on their own.
Why don't you use a grooved wheel? We found no improvement in accuracy from adding a groove, and one forms naturally as the machine is used anyway. Grinding a groove into the tread would just reduce wheel life.
Do you have an automatic feeder? Available for purchase on the accessories page.
Can I get a discount? It depends. We offer quantity discounts to everyone. We also offer a $50 discount for picking the machine up in Mt. Vernon, IL. Please contact us for details.
How long does it take to convert from baseball to softball? You have to
replace the legs (which slide into sockets) and the ball feeder tube (two
screws). You also have to move the motors (four screws each) to their proper
positions. It should take about five minutes.
Can I use a car battery and an inverter? Yes, but a gas powered
generator is usually the better solution. The battery should be a deep cycle /
marine type, and the inverter must be a true sine wave inverter, rated 1000W or
higher. MSW or modified sine wave inverters will not work. Do you offer a
230V/240V version? Yes. The majority of our 240V machines go to
Australia for cricket, so we use an Australian plug as our standard. To use our
machine in other countries, we recommend a simple plug adapter. Customers in
Australia and New Zealand may purchase directly from our
Australia page. For shipping to Europe or elsewhere, please email for a
quote.
How accurate is this machine? That's hard to quantify, and most retailers exaggerate (a lot). It largely depends on the type and condition of the balls you use. The plastic dimpled balls are more accurate because they vary less than leather balls, especially after use. With good quality used leather baseballs, we normally get over 90% strikes on an adult sized zone. With softer dimpled balls, it's more like 95%. Atec has produced a video showing a baseball knocking an apple off a pedestal on a catcher's head to demonstrate their accuracy. Three questions: Why does he need a mask? How many tries did it take? Can you return their machine for a full refund when you don't get the same results?
Why is it so much cheaper than other machines? There are several reasons.
First, we sell direct so you don't have to pay a retailer's markup of 25-35%
($400 - $500). Second, it's
a smart design that's cheaper and easier to build so we can charge less. And
third, we're a small company with low overhead that wants to grow quickly.
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